WHAT CAN WE DO FOR YOU?

We are a team of IT consultants, network administrators and IT dealers …

… WE ARE YOUR BEST IT DEPARTMENT.

NETWORK MANAGEMENT, IT INFRASTRUCTURE MANAGEMENT

We will offer you all our years of experience and knowledge in the field of information technologies.
Technical expertise is a matter of course. And what we will offer in addition?

Speed

Our dispatchers respond immediately to each request received. Call from user, server report, automatic message from monitoring service, all requests are solved immediately after reporting. Our dispatching center is never on vacation, can not get ill or step-out to get lunch. It’s always here for your support.

Helpdesk

All requests file in our HELPDESK system, where we monitor SLA, deadlines and inform customers about the course of the solution.
The helpdeskup can also be accessed by the customer, for submitting a request or checking our work.

RESPONSIBILITY

We work responsibly. We adhere to deadlines and meet SLAs.
Information for managing networks such as passwords, licenses and other sensitive data we have stored in encrypted form and we audit their every use.

MONITORING SERVICE

We will lend you a microcomputer for infrastructure monitoring. Then we can monitor an unlimited number of servers, services, and applications.
We try to prevent infrastructure problems and our dispatcher addresses our alert messages immediately.

REPORTING

We keep a detailed record of our activities and report on a monthly basis.
You have a perfect overview of our work and the costs.

DOCUMENTATION

We have detailed documentation for your IT infrastructure, and we keep track of all changes.
This ensures substitutability and flawless support.

Cheops s.r.o.
Seydlerova 2451
158 00 Praha 5

Tel: +420 251 611 216
Mobil: +420 603 427 799
Fax: +420 251 611 226
Email: obchod@cheops.cz

IČO: 60202769
DIČ: CZ60202769
Company registered in the Ministry of Industry and Trade in Prague, Section C, Entry 25383

WE SUPPORT:

logo_haimaProject
HAIMA

dobrý anděl logoProject
DOBRÝ ANDĚL

Kavárna modrý domeček logoProject
MODRÝ DOMEČEK

Contact us